nova funcionalidade: reconciliacao temporal

app/agents/suporte_contas_agent.py

@@ -49,6 +49,19 @@ class SuporteContasAgent(AgentRuntimeMixin):
             )
 
         state["mcp_results"] = tool_context
+
+        # A no-match retry is already a resolved control-flow decision: the
+        # framework/router concluded that the utterance is not understood. Do
+        # not ask another generative model to reinterpret it into a concrete
+        # business action (which can fabricate intent from noisy ASR).
+        if str(state.get("intent") or "") == "contas_no_match_retry":
+            return {
+                "answer": "Desculpe, não entendi. Poderia repetir de outra forma?",
+                "next_state": state.get("next_state") or "SUPORTE_CONTAS_ACTIVE",
+                "mcp_results": tool_context,
+                **self.transaction_state_patch(state),
+            }
+
         clarification_message = self.transaction_clarification_message(state)
         if clarification_message:
             return {