new feature: External guardrails/judges

app/domain/contas/service.py

@@ -1,5 +1,7 @@
 from __future__ import annotations
 
+import os
+
 from typing import Any
 
 from .client import TimApiClient
@@ -225,7 +227,7 @@ class ContasDomainService:
             "socialSecNo": customer.get("document") or args.get("social_sec_no") or "",
             "customerId": customer.get("customerId") or customer.get("id") or args.get("customer_id") or "",
             "invoiceNumber": args.get("invoice_id") or "",
-            "userId": "AIAGENTCR",
+            "userId": os.getenv("TIM_DEFAULT_CLIENT_ID"),
             "items": [{"itemName": subject, "itemType": "VAS_AVULSO", "claimedAmount": str(valor), "validatedAmount": str(valor)}],
             "description": motivo,
         }
@@ -234,7 +236,7 @@ class ContasDomainService:
         return {"success": True, "protocol": protocol, "contestation": contestation, "tracking": tracking, "invoices": invoices, "contract": contract, "profile": profile}
 
     def consultar_status_solicitacao(self, *, msisdn: str = "", protocol: str = "", **_: Any) -> Any:
-        return self.client.status_sr({"msisdn": msisdn, "protocolNumber": protocol, "status": "CONSULTA", "channel": "AIAGENTCR"})
+        return self.client.status_sr({"msisdn": msisdn, "protocolNumber": protocol, "status": "CONSULTA", "channel": os.getenv("TIM_DEFAULT_CHANNEL")})
 
     def enviar_sms(self, *, msisdn: str, message: str, **_: Any) -> Any:
         return self.client.sms(msisdn, message)
@@ -295,11 +297,11 @@ class ContasDomainService:
             response["service_request_status"] = self.client.status_sr({
                 "protocolNumber": protocol,
                 "status": "Fechado",
-                "channel": "AIAGENTCR",
+                "channel": os.getenv("TIM_DEFAULT_CHANNEL"),
                 "notes": normalized_summary,
             })
         return response
 
 
 def os_source(args: dict[str, Any]) -> str:
-    return str(args.get("channel") or "AIAGENTCR")
+    return str(args.get("channel") or os.getenv("TIM_DEFAULT_CHANNEL"))