cristiano.hoshikawa/agent_platform_oci
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hoshikawa2
2026-06-19 22:17:09 -03:00
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templates/backend/config/prompt_policy.yaml Normal file
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tone:
style: "claro, objetivo, empático"
forbidden_phrases:
- "procure atendimento humano"
vocabulary:
preferred:
fatura: "fatura"
contestacao: "contestação"
intents:
billing_agent:
- fatura
- boleto
- cobrança
- segunda via
product_agent:
- plano
- produto
- oferta
- serviço