# agent_sessions

session_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T17:55:31.752422+00:00
updated_at: 2026-05-30T17:55:31.752422+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T17:55:31.752310Z", "updated_at": "2026-05-30T17:55:31.752357Z"}


session_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T17:57:51.267446+00:00
updated_at: 2026-05-30T17:57:51.267446+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T17:57:51.267375Z", "updated_at": "2026-05-30T17:57:51.267411Z"}


session_id: default:telecom_contas:3081f681-e74a-4d72-9dbf-e20a201f8724
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T17:58:14.996934+00:00
updated_at: 2026-05-30T17:58:14.996934+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:3081f681-e74a-4d72-9dbf-e20a201f8724", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T17:58:14.996897Z", "updated_at": "2026-05-30T17:58:14.996908Z"}


session_id: default:telecom_contas:ed9e67bd-16df-4215-b25d-8a4f3b70c77e
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T17:59:22.715843+00:00
updated_at: 2026-05-30T17:59:22.715843+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:ed9e67bd-16df-4215-b25d-8a4f3b70c77e", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T17:59:22.715809Z", "updated_at": "2026-05-30T17:59:22.715819Z"}


session_id: default:telecom_contas:81139759-b444-4ebb-b6ce-8bfe1ee4da8a
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T18:00:03.809814+00:00
updated_at: 2026-05-30T18:00:03.809814+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:81139759-b444-4ebb-b6ce-8bfe1ee4da8a", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T18:00:03.809727Z", "updated_at": "2026-05-30T18:00:03.809776Z"}


session_id: default:telecom_contas:e9e25262-e18d-4cd8-98f9-7313b1a95736
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T18:06:23.839431+00:00
updated_at: 2026-05-30T18:06:23.839431+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:e9e25262-e18d-4cd8-98f9-7313b1a95736", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T18:06:23.839368Z", "updated_at": "2026-05-30T18:06:23.839383Z"}


session_id: default:telecom_contas:265dde76-d23b-41ad-95f3-22013d7ecd66
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T18:08:08.507762+00:00
updated_at: 2026-05-30T18:08:08.507762+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:265dde76-d23b-41ad-95f3-22013d7ecd66", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T18:08:08.507725Z", "updated_at": "2026-05-30T18:08:08.507736Z"}


session_id: default:telecom_contas:e70d7fb7-1c4b-40e6-b158-2631b69706f3
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T18:09:27.785733+00:00
updated_at: 2026-05-30T18:09:27.785733+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:e70d7fb7-1c4b-40e6-b158-2631b69706f3", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T18:09:27.785681Z", "updated_at": "2026-05-30T18:09:27.785707Z"}


session_id: default:telecom_contas:346f2561-f68f-49cf-8cd4-cbed594de425
tenant_id: default
agent_id: telecom_contas
user_id: web-user
channel: web
metadata_json: {}
created_at: 2026-05-30T18:13:02.870361+00:00
updated_at: 2026-05-30T18:13:02.870361+00:00
context_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:346f2561-f68f-49cf-8cd4-cbed594de425", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T18:13:02.870327Z", "updated_at": "2026-05-30T18:13:02.870338Z"}


# agent_messages

session_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
message_id: 676374e6-5393-479c-9033-bccc7336b0fa
role: user
content: quero saber sobre o meu pedido
created_at: 2026-05-30T17:55:31.772254+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "676374e6-5393-479c-9033-bccc7336b0fa"}


session_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
message_id: assistant-676374e6-5393-479c-9033-bccc7336b0fa
role: assistant
created_at: 2026-05-30T17:55:32.349709+00:00
content:
  [OrdersAgent] [mock-llm] Resposta simulada para: Mensagem: quero saber sobre o meu pedido
  Sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-676374e6-5393-479c-9033-bccc7336b0fa", "route": "orders_agent", "intent": "retail_order_tracking", "route_decision": {"route": "orders_agent", "agent": "orders_agent", "intent": "retail_order_tracking", "confidence": 0.85, "reason": "Keyword 'pedido' correspondeu à intent 'retail_order_tracking'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "pedido"}, "domain": "retail", "mcp_tools": ["consultar_pedido", "consultar_entrega"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
message_id: ae9f5d09-f74e-4867-addc-002974abd3fc
role: user
content: quero saber sobre o meu pedido
created_at: 2026-05-30T17:57:51.287430+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "ae9f5d09-f74e-4867-addc-002974abd3fc"}


session_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
message_id: assistant-ae9f5d09-f74e-4867-addc-002974abd3fc
role: assistant
created_at: 2026-05-30T17:57:51.874225+00:00
content:
  [OrdersAgent] [mock-llm] Resposta simulada para: Mensagem: quero saber sobre o meu pedido
  Sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-ae9f5d09-f74e-4867-addc-002974abd3fc", "route": "orders_agent", "intent": "retail_order_tracking", "route_decision": {"route": "orders_agent", "agent": "orders_agent", "intent": "retail_order_tracking", "confidence": 0.85, "reason": "Keyword 'pedido' correspondeu à intent 'retail_order_tracking'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "pedido"}, "domain": "retail", "mcp_tools": ["consultar_pedido", "consultar_entrega"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:3081f681-e74a-4d72-9dbf-e20a201f8724
message_id: 8e99e75c-f172-47ee-b77d-16aff8e5e5d9
role: user
content: quero saber sobre o meu pedido
created_at: 2026-05-30T17:58:15.018807+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "8e99e75c-f172-47ee-b77d-16aff8e5e5d9"}


session_id: default:telecom_contas:3081f681-e74a-4d72-9dbf-e20a201f8724
message_id: assistant-8e99e75c-f172-47ee-b77d-16aff8e5e5d9
role: assistant
created_at: 2026-05-30T17:58:15.517127+00:00
content:
  [OrdersAgent] [mock-llm] Resposta simulada para: Mensagem: quero saber sobre o meu pedido
  Sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:3081f681-e74a-4d72-9dbf-e20a201f8724', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-8e99e75c-f172-47ee-b77d-16aff8e5e5d9", "route": "orders_agent", "intent": "retail_order_tracking", "route_decision": {"route": "orders_agent", "agent": "orders_agent", "intent": "retail_order_tracking", "confidence": 0.85, "reason": "Keyword 'pedido' correspondeu à intent 'retail_order_tracking'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "pedido"}, "domain": "retail", "mcp_tools": ["consultar_pedido", "consultar_entrega"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:ed9e67bd-16df-4215-b25d-8a4f3b70c77e
message_id: b4b3d55a-229e-4e90-9955-d4021017c064
role: user
content: quero minha fatura
created_at: 2026-05-30T17:59:22.735555+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "b4b3d55a-229e-4e90-9955-d4021017c064"}


session_id: default:telecom_contas:ed9e67bd-16df-4215-b25d-8a4f3b70c77e
message_id: assistant-b4b3d55a-229e-4e90-9955-d4021017c064
role: assistant
created_at: 2026-05-30T17:59:23.187867+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: quero minha fatura
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:ed9e67bd-16df-4215-b25d-8a4f3b70c77e', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-b4b3d55a-229e-4e90-9955-d4021017c064", "route": "billing_agent", "intent": "billing_invoice_explanation", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "billing_invoice_explanation", "confidence": 0.85, "reason": "Keyword 'fatura' correspondeu à intent 'billing_invoice_explanation'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "fatura"}, "domain": "telecom", "mcp_tools": ["consultar_fatura", "consultar_pagamentos"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:81139759-b444-4ebb-b6ce-8bfe1ee4da8a
message_id: 3b5893be-c0a6-4b65-b14c-965661159c22
role: user
content: quero minha fatura
created_at: 2026-05-30T18:00:03.830384+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "3b5893be-c0a6-4b65-b14c-965661159c22"}


session_id: default:telecom_contas:81139759-b444-4ebb-b6ce-8bfe1ee4da8a
message_id: assistant-3b5893be-c0a6-4b65-b14c-965661159c22
role: assistant
created_at: 2026-05-30T18:00:05.126605+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: quero minha fatura
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:***PHONE_MASKED***-b444-4ebb-b6ce-8bfe1ee4da8a', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-3b5893be-c0a6-4b65-b14c-965661159c22", "route": "billing_agent", "intent": "billing_invoice_explanation", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "billing_invoice_explanation", "confidence": 0.85, "reason": "Keyword 'fatura' correspondeu à intent 'billing_invoice_explanation'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "fatura"}, "domain": "telecom", "mcp_tools": ["consultar_fatura", "consultar_pagamentos"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:e9e25262-e18d-4cd8-98f9-7313b1a95736
message_id: fdfd67b0-6a6b-41bc-856f-eb54b7783c14
role: user
content: quero minha fatura
created_at: 2026-05-30T18:06:23.859389+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "fdfd67b0-6a6b-41bc-856f-eb54b7783c14"}


session_id: default:telecom_contas:e9e25262-e18d-4cd8-98f9-7313b1a95736
message_id: assistant-fdfd67b0-6a6b-41bc-856f-eb54b7783c14
role: assistant
created_at: 2026-05-30T18:06:24.283788+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: quero minha fatura
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:e9e25262-e18d-4cd8-98f9-7313b1a95736', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', '

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-fdfd67b0-6a6b-41bc-856f-eb54b7783c14", "route": "billing_agent", "intent": "billing_invoice_explanation", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "billing_invoice_explanation", "confidence": 0.85, "reason": "Keyword 'fatura' correspondeu à intent 'billing_invoice_explanation'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "fatura"}, "domain": "telecom", "mcp_tools": ["consultar_fatura", "consultar_pagamentos"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:265dde76-d23b-41ad-95f3-22013d7ecd66
message_id: da0fe549-c888-4b9b-afe3-04127afb193f
role: user
content: quero a minha fatura
created_at: 2026-05-30T18:08:08.529343+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "da0fe549-c888-4b9b-afe3-04127afb193f"}


session_id: default:telecom_contas:265dde76-d23b-41ad-95f3-22013d7ecd66
message_id: assistant-da0fe549-c888-4b9b-afe3-04127afb193f
role: assistant
created_at: 2026-05-30T18:08:08.919687+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: quero a minha fatura
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:265dde76-d23b-41ad-95f3-22013d7ecd66', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web',

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-da0fe549-c888-4b9b-afe3-04127afb193f", "route": "billing_agent", "intent": "billing_invoice_explanation", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "billing_invoice_explanation", "confidence": 0.85, "reason": "Keyword 'fatura' correspondeu à intent 'billing_invoice_explanation'.", "method": "keyword", "next_state": null, "handoff": false, "metadata": {"matched_keyword": "fatura"}, "domain": "telecom", "mcp_tools": ["consultar_fatura", "consultar_pagamentos"]}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:e70d7fb7-1c4b-40e6-b158-2631b69706f3
message_id: 97264c84-61ed-4ed7-be81-bd7cb83b6e68
role: user
content: ola
created_at: 2026-05-30T18:09:27.806515+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "97264c84-61ed-4ed7-be81-bd7cb83b6e68"}


session_id: default:telecom_contas:e70d7fb7-1c4b-40e6-b158-2631b69706f3
message_id: assistant-97264c84-61ed-4ed7-be81-bd7cb83b6e68
role: assistant
created_at: 2026-05-30T18:09:28.157484+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: ola
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:e70d7fb7-1c4b-40e6-b158-2631b69706f3', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', 'channel_id': No

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-97264c84-61ed-4ed7-be81-bd7cb83b6e68", "route": "billing_agent", "intent": "fallback", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "fallback", "confidence": 0.1, "reason": "Nenhuma intent determinística/LLM encontrada; usando fallback configurado.", "method": "fallback", "next_state": null, "handoff": false, "metadata": {}, "domain": null, "mcp_tools": []}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


session_id: default:telecom_contas:346f2561-f68f-49cf-8cd4-cbed594de425
message_id: 53b53c6c-9e3f-4ee4-8d4e-ebd0b287822b
role: user
content: ola
created_at: 2026-05-30T18:13:02.890398+00:00
metadata_json:
  {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "53b53c6c-9e3f-4ee4-8d4e-ebd0b287822b"}


session_id: default:telecom_contas:346f2561-f68f-49cf-8cd4-cbed594de425
message_id: assistant-53b53c6c-9e3f-4ee4-8d4e-ebd0b287822b
role: assistant
created_at: 2026-05-30T18:13:03.202394+00:00
content:
  [BillingAgent] [mock-llm] Resposta simulada para: Mensagem: ola
  Contexto de sessão: {'tenant_id': 'default', 'agent_id': 'telecom_contas', 'session_id': 'default:telecom_contas:346f2561-f68f-49cf-8cd4-cbed594de425', 'user_id': 'web-user', 'msisdn': None, 'asset_id': None, 'social_sec_no': None, 'invoice_id': None, 'channel': 'web', 'channel_id': No

metadata_json:
  {"tenant_id": "default", "agent_id": "telecom_contas", "message_id": "assistant-53b53c6c-9e3f-4ee4-8d4e-ebd0b287822b", "route": "billing_agent", "intent": "fallback", "route_decision": {"route": "billing_agent", "agent": "billing_agent", "intent": "fallback", "confidence": 0.1, "reason": "Nenhuma intent determinística/LLM encontrada; usando fallback configurado.", "method": "fallback", "next_state": null, "handoff": false, "metadata": {}, "domain": null, "mcp_tools": []}, "judges": [{"name": "response_quality", "score": 1.0, "passed": true, "reason": "Tamanho e completude básicos"}, {"name": "groundedness", "score": 0.6, "passed": true, "reason": "Sem evidência configurada; aprovado com ressalva"}]}


# workflow_checkpoints

thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:31.827751+00:00
checkpoint_json:
  {"thread_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "config": {"tags": [], "metadata": "ChainMap({'thread_id': 'default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d'})", "callbacks": null, "recursion_limit": 10007, "configurable": {"checkpoint_ns": "", "thread_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "__pregel_runtime": "Runtime(context=None, store=None, stream_writer=<function Pregel.astream.<locals>.stream_writer at 0x7d88a4056e80>, heartbeat=<function _no_op_heartbeat at 0x7d88a42309a0>, previous=None, execution_info=None, server_info=None, control=<langgraph.runtime.RunControl object at 0x7d88a4042770>)", "checkpoint_id": "1f15c50c-047a-623f-bfff-41a4edfbd6dd"}}, "checkpoint": {"v": 4, "ts": "2026-05-30T17:55:31.825510+00:00", "id": "1f15c50c-047a-623f-bfff-41a4edfbd6dd", "channel_values": {"__start__": {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "conversation_key": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "user_text": "quero saber sobre o meu pedido", "history": [{"role": "user", "content": "quero saber sobre o meu pedido", "metadata": {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "message_id": "676374e6-5393-479c-9033-bccc7336b0fa"}, "created_at": "2026-05-30T17:55:31.772254Z"}], "context": {"channel_id": "browser", "tenant_id": "default", "agent_id": "telecom_contas", "agent_profile": {"agent_id": "telecom_contas", "name": "Agente Telecom Contas", "description": "Template de atendimento para faturas, produtos e suporte de telecom.", "prompt_policy_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/prompt_policy.yaml", "routing_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/routing.yaml", "guardrails_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/guardrails.yaml", "judges_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/agents/telecom_contas/judges.yaml", "mcp_servers_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/mcp_servers.yaml", "tools_config_path": "/mnt/c/Users/hoshi/Downloads/agent_framework_oci_2/agent_template_backend/config/tools.yaml", "metadata": {"domain": "telecom", "system_prefix": "Você está executando o agent_template telecom_contas.\nUse somente políticas, memória, checkpoints, guardrails e judges deste agent_id.\nNão misture histórico ou decisões de outros agentes.\n"}}, "session": {"tenant_id": "default", "agent_id": "telecom_contas", "session_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "user_id": "web-user", "msisdn": null, "asset_id": null, "social_sec_no": null, "invoice_id": null, "channel": "web", "channel_id": null, "ani": null, "ura_call_id": null, "past_invoice_number": null, "current_invoice_due_date": null, "past_invoice_due_date": null, "metadata": {}, "created_at": "2026-05-30T17:55:31.752310Z", "updated_at": "2026-05-30T17:55:31.752357Z"}, "original_session_id": "92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "session_id": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "conversation_key": "default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d", "user_id": "web-user", "channel": "web", "message_id": "676374e6-5393-479c-9033-bccc7336b0fa"}}}, "channel_versions": {"__start__": 1}, "versions_seen": {"__input__": {}}, "updated_channels": ["__start__"]}, "metadata": {"source": "input", "step": -1, "parents": {}}, "new_versions": {"__start__": 1}, "checkpoint_id": "1f15c50c-047a-623f-bfff-41a4edfbd6dd"}


thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:31.842950+00:00
checkpoint_json:
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.222253+00:00
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.237080+00:00
checkpoint_json:
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created_at: 2026-05-30T17:55:32.247235+00:00
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.261456+00:00
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.272903+00:00
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created_at: 2026-05-30T17:55:32.286972+00:00
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created_at: 2026-05-30T17:55:32.297878+00:00
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.311493+00:00
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thread_id: default:telecom_contas:92b78c3e-0b49-4f7e-95a0-4f3f8b29e91d
created_at: 2026-05-30T17:55:32.332477+00:00
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.343698+00:00
checkpoint_json:
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.358467+00:00
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.734359+00:00
checkpoint_json:
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.762345+00:00
checkpoint_json:
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created_at: 2026-05-30T17:57:51.786502+00:00
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.796847+00:00
checkpoint_json:
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.810422+00:00
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.820862+00:00
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thread_id: default:telecom_contas:4697ace9-92f9-4a76-bcfc-3f02ae5e338b
created_at: 2026-05-30T17:57:51.834932+00:00
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