first commit

config/identity.yaml

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+identity:
+  version: "2"
+  required:
+    - session_key
+  keys:
+    customer_key:
+      description: Cliente/assinante canônico.
+      sources:
+        - business_context.customer_key
+        - customer_key
+        - customer.customerId
+        - customer.id
+        - customer.msisdn
+        - customer.document
+        - customer.cpf
+        - msisdn
+        - customer_id
+        - cpf_hash
+        - document_hash
+        - user_id
+    contract_key:
+      description: Contrato, linha, conta, asset, chamado ou reclamação principal.
+      sources:
+        - business_context.contract_key
+        - contract_key
+        - contract_id
+        - account_id
+        - asset_id
+        - complaint_id
+        - complaintProtocol
+        - complaint.complaintProtocol
+        - complaint.protocol
+        - complaint.protocol_id
+        - complaint.id
+        - transactionId
+        - transaction_id
+        - protocolo
+        - protocol_id
+    interaction_key:
+      description: Protocolo, reclamação, chamado, call id ou message id.
+      sources:
+        - business_context.interaction_key
+        - interaction_key
+        - protocol_id
+        - protocolo
+        - complaint_id
+        - complaintProtocol
+        - complaint.complaintProtocol
+        - complaint.protocol
+        - complaint.protocol_id
+        - complaint.id
+        - transactionId
+        - transaction_id
+        - ticket_id
+        - ura_call_id
+        - call_id
+        - message_id
+    account_key:
+      description: Conta comercial ou conta de cobrança.
+      sources:
+        - business_context.account_key
+        - account_key
+        - billing_account_id
+        - account_id
+    resource_key:
+      description: Recurso específico como linha, produto, asset ou serviço.
+      sources:
+        - business_context.resource_key
+        - resource_key
+        - msisdn
+        - asset_id
+        - product_id
+    session_key:
+      description: Sessão técnica estável escopada por tenant/agente.
+      sources:
+        - business_context.session_key
+        - session_key
+        - conversation_key
+        - session_id