# Backoffice convertido 100% para execução dentro do Agent Framework # Nunca versionar .env com credenciais reais. APP_ENV=local LOG_LEVEL=INFO CORS_ORIGINS=* # Framework DEFAULT_AGENT_ID=backoffice_anatel ROUTING_MODE=router ENABLE_SSE=true ENABLE_PARALLEL_GUARDRAILS=true GUARDRAILS_FAIL_FAST=true # Repositórios locais por padrão SESSION_REPOSITORY_PROVIDER=sqlite MEMORY_REPOSITORY_PROVIDER=sqlite CHECKPOINT_REPOSITORY_PROVIDER=sqlite USAGE_REPOSITORY_PROVIDER=sqlite SQLITE_DB_PATH=.local/backoffice_framework.db # LLM LLM_PROVIDER=oci_openai LLM_MODEL=cohere.command-r-08-2024 # OCI OpenAI-compatible endpoint/credentials. Preencha conforme seu Agent Framework. # OCI_OPENAI_BASE_URL=https://inference.generativeai..oci.oraclecloud.com/20231130/actions/chat # OCI_OPENAI_API_KEY= # OPENAI_API_KEY= # OCI_CONFIG_PROFILE=DEFAULT # OCI_REGION=sa-saopaulo-1 # OCI_COMPARTMENT_ID= # MCP MCP_ENABLED=true MCP_SERVERS_CONFIG_PATH=config/mcp_servers.yaml MCP_PARAMETER_MAPPING_PATH=config/mcp_parameter_mapping.yaml # Original develop / TIM integrations ENABLE_OCI_STREAMING=false DEBUG=true # IMDB_API_HOST= # SIEBEL_API_HOST= # SIEBEL_API_ROUTE= # SIEBEL_STATUS_API_HOST= # SIEBEL_PREPAGO_STATUS_API_HOST= # SPEECH_ANALYTICS_API_HOST= # TAIS_KB_DB_USER= # TAIS_KB_DB_PASSWORD= # TAIS_KB_DSN= # OCI_REQUEST_STREAM_OCID= # OCI_RESPONSE_STREAM_OCID= # OCI_CONSUMER_GROUP_NAME= # MCP Server local do backoffice # O backend principal chama esse endpoint pelo MCPToolRouter do framework. BACKOFFICE_MCP_BASE_URL=http://localhost:8010 BACKOFFICE_MCP_USE_MOCK=false BACKOFFICE_MCP_BACKEND_TYPE=tim_clients BACKOFFICE_MCP_FAIL_OPEN_ON_BACKEND_ERROR=true # TIM/develop original - preencha no .env real, nunca versionar segredos. PMID_API_HOST=https://pmidfqa.internal.timbrasil.com.br/access/v1/info PMID_API_BASIC_TOKEN= PMID_API_TIMEOUT=10 PMID_API_CLIENT_ID=AIAGENTCR SIEBEL_API_HOST=https://pmidfqa.internal.timbrasil.com.br/customers/v1/backOfficeSRopening SIEBEL_API_TIMEOUT=10 SIEBEL_API_USERNAME= SIEBEL_API_PASSWORD= SIEBEL_API_CLIENT_ID=AIAGENTCR SIEBEL_STATUS_API_HOST=https://pmidfqa.internal.timbrasil.com.br SIEBEL_STATUS_API_ROUTE=/interactions/v1/statusServiceRequest SIEBEL_PREPAGO_STATUS_API_HOST=https://pmidfqa.internal.timbrasil.com.br SIEBEL_PREPAGO_STATUS_API_ROUTE=/customers/v1/serviceRequest VERIFY_SSL=false SPEECH_PREDICTION_BASE_URL=https://apigatewayfqa1.tim.com.br SPEECH_PREDICTION_CLIENT_ID= SPEECH_PREDICTION_CLIENT_SECRET= SPEECH_HISTORY_BASE_URL= SPEECH_HISTORY_AUDIENCE= GOOGLE_APPLICATION_CREDENTIALS=/path/to/gcp-credentials-local.json SPEECH_TIMEOUT=30 SPEECH_SIMILARITY_THRESHOLD=70 TAIS_DB_USER= TAIS_DB_PASSWORD= TAIS_DB_DSN= TAIS_DB_TIMEOUT=30 TAIS_GENAI_ENDPOINT=https://inference.generativeai.sa-saopaulo-1.oci.oraclecloud.com TAIS_GENAI_COMPARTMENT_ID= TAIS_GENAI_EMBED_MODEL_ID=cohere.embed-multilingual-v3.0 TAIS_TABLE_CHUNKS=CHUNKS_CHAR_COHERE_3 TAIS_TOP_K=3 USE_FULL_ANATEL_DICT=true