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legacy_reference/workflows/conversational/invoice_explanation.v2.yaml

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+name: invoice_explanation
+version: 2
+start: preparar
+
+nodes:
+  - id: preparar
+    action: preparar_invoice_explanation
+    input:
+      msisdn: $.input.msisdn
+      customer_id: $.input.customer_id
+      current_invoice_number: $.input.current_invoice_number
+      past_invoice_number: $.input.past_invoice_number
+      current_invoice_due_date: $.input.current_invoice_due_date
+      past_invoice_due_date: $.input.past_invoice_due_date
+      channel: $.input.channel
+      tentativa_anterior: $.vars.preparar.tentativa
+      invoice_explanation_base: $.input.invoice_explanation_base
+
+  - id: formatar
+    action: formatar_invoice_explanation
+    input:
+      explicacao_base: $.vars.preparar.explicacao_base
+      invoice_detail: $.input.invoice_detail
+    pause:
+      enabled: true
+      when:
+        eq: [$.output.await_user_input, true]
+      return_from: $.output.mensagem
+      expected_input:
+        key: resposta_usuario
+        allowed_values: ["SIM", "NAO", "OUTRO"]
+        normalize: upper_strip
+      resume_from: decisao
+
+  - id: decisao
+    action: no_op
+    input: {}
+
+  - id: registrar_sim
+    action: registrar_atendimento_invoice_explanation
+    input:
+      resposta_usuario: SIM
+      ic: VEB.003
+
+  - id: registrar_protocolo_aceite
+    action: registrar_protocolo_inicio
+    input:
+      msisdn: $.input.msisdn
+      scenario: invoice_explanation_aceite_fechado
+      request_status: Fechado
+      status: CLOSED
+
+  - id: registrar_nao
+    action: registrar_atendimento_invoice_explanation
+    input:
+      resposta_usuario: NAO
+      ic: VEB.004
+
+edges:
+  - from: preparar
+    to: formatar
+
+  - from: formatar
+    to: decisao
+
+  - from: decisao
+    to: registrar_sim
+    priority: 10
+    when:
+      eq: [$.input.resposta_usuario, SIM]
+
+  - from: decisao
+    to: registrar_nao
+    priority: 20
+    when:
+      eq: [$.input.resposta_usuario, NAO]
+
+  - from: registrar_sim
+    to: registrar_protocolo_aceite
+
+  - from: registrar_protocolo_aceite
+    to: END
+
+  - from: registrar_nao
+    to: END