identity: version: "2" required: - session_key keys: customer_key: description: Cliente/assinante canônico. Para telecom, normalmente msisdn. sources: - business_context.customer_key - customer_key - msisdn - ani - from - user_id contract_key: description: Fatura, contrato ou asset principal. sources: - business_context.contract_key - contract_key - invoice_id - current_invoice_number - past_invoice_number - asset_id interaction_key: description: Chave externa da interação/call/chat. sources: - business_context.interaction_key - interaction_key - ura_call_id - call_id - message_id account_key: description: Conta de cobrança/conta comercial. sources: - business_context.account_key - account_key - account_id - billing_account_id resource_key: description: Linha/produto/asset específico. sources: - business_context.resource_key - resource_key - asset_id - product_id session_key: description: Sessão técnica estável escopada por tenant e agente. sources: - business_context.session_key - session_key - conversation_key - session_id