# Operations Model Template — DESIGN Phase
# Defines how the solution will be operated day-to-day after go-live

operations_model:
  # --- Header ---
  customer_name: ""
  project_name: ""
  date: ""
  architect: ""

  # --- Operational Responsibility ---
  # Who operates what?
  responsibility_model:
    type: ""  # self_managed, co_managed, fully_managed
    oracle_managed: []  # e.g., ["ADB-S infrastructure", "Exadata patching"]
    customer_managed: []  # e.g., ["Application deployment", "Schema changes", "User management"]
    partner_managed: []  # e.g., ["24x7 NOC monitoring"]

  # --- Monitoring & Alerting ---
  monitoring:
    platform: ""  # OCI Monitoring, OCI Logging Analytics, Datadog, Grafana, etc.
    dashboards:
      - name: ""  # e.g., "Infrastructure Health"
        scope: ""  # e.g., "Compute, networking, storage metrics"
      - name: ""
        scope: ""
    alerting:
      channels: []  # e.g., [email, PagerDuty, Slack, OCI Notifications]
      critical_alerts:
        - condition: ""  # e.g., "CPU > 90% for 5 min"
          action: ""  # e.g., "Page on-call DBA"
        - condition: ""
          action: ""
    log_retention: ""  # e.g., "90 days hot, 1 year archive"

  # --- Patching & Maintenance ---
  patching:
    os_patching:
      frequency: ""  # e.g., "Monthly, third Saturday"
      method: ""  # e.g., "OS Management Service, rolling updates"
      downtime: ""  # e.g., "Zero downtime (rolling)"
    database_patching:
      frequency: ""  # e.g., "Quarterly RU"
      method: ""  # e.g., "ADB-S auto-patching with maintenance window"
      downtime: ""  # e.g., "< 2 min with auto-patching"
    application_patching:
      frequency: ""
      method: ""

  # --- Backup & Recovery ---
  backup:
    strategy:
      - component: ""  # e.g., "ADB-S"
        method: ""  # e.g., "Automatic daily backup to Object Storage"
        retention: ""  # e.g., "60 days"
        rpo: ""  # e.g., "< 1 hour (continuous archive log backup)"
      - component: ""
        method: ""
        retention: ""
        rpo: ""
    recovery_testing:
      frequency: ""  # e.g., "Quarterly"
      last_test: ""
      next_test: ""

  # --- Incident Response ---
  incident_response:
    severity_levels:
      - level: "P1 — Critical"
        definition: ""  # e.g., "Production down, data loss risk"
        response_time: ""  # e.g., "15 minutes"
        escalation: ""  # e.g., "On-call DBA → SA → Oracle Support"
      - level: "P2 — High"
        definition: ""
        response_time: ""
        escalation: ""
      - level: "P3 — Medium"
        definition: ""
        response_time: ""
        escalation: ""
    runbooks:
      - scenario: ""  # e.g., "ADB-S failover"
        location: ""  # e.g., "Confluence/wiki link"
      - scenario: ""
        location: ""

  # --- Capacity Management ---
  capacity:
    review_cadence: ""  # e.g., "Monthly"
    scaling_triggers:
      - metric: ""  # e.g., "CPU utilization"
        threshold: ""  # e.g., "> 70% sustained for 1 hour"
        action: ""  # e.g., "Auto-scale OCPUs (ADB-S) or add instance (OKE HPA)"
    growth_forecast: ""  # e.g., "15% annual data growth, 10% compute growth"

  # --- Security Operations ---
  security_ops:
    vulnerability_scanning: ""  # e.g., "Cloud Guard + quarterly pen test"
    access_review_cadence: ""  # e.g., "Quarterly IAM review"
    key_rotation: ""  # e.g., "Annual for Vault master keys"
    compliance_audit_schedule: ""  # e.g., "Annual SOC2 Type II"

  # --- Cost Management ---
  cost_management:
    budget_alerts:
      - threshold: ""  # e.g., "80% of monthly budget"
        action: ""  # e.g., "Email to finance + architect"
    optimization_cadence: ""  # e.g., "Monthly review of unused resources"
    reserved_capacity_review: ""  # e.g., "Annual review of reserved vs. PAYG"