110 lines
3.8 KiB
YAML
110 lines
3.8 KiB
YAML
# Operations Model Template — DESIGN Phase
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# Defines how the solution will be operated day-to-day after go-live
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operations_model:
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# --- Header ---
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customer_name: ""
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project_name: ""
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date: ""
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architect: ""
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# --- Operational Responsibility ---
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# Who operates what?
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responsibility_model:
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type: "" # self_managed, co_managed, fully_managed
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oracle_managed: [] # e.g., ["ADB-S infrastructure", "Exadata patching"]
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customer_managed: [] # e.g., ["Application deployment", "Schema changes", "User management"]
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partner_managed: [] # e.g., ["24x7 NOC monitoring"]
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# --- Monitoring & Alerting ---
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monitoring:
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platform: "" # OCI Monitoring, OCI Logging Analytics, Datadog, Grafana, etc.
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dashboards:
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- name: "" # e.g., "Infrastructure Health"
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scope: "" # e.g., "Compute, networking, storage metrics"
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- name: ""
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scope: ""
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alerting:
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channels: [] # e.g., [email, PagerDuty, Slack, OCI Notifications]
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critical_alerts:
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- condition: "" # e.g., "CPU > 90% for 5 min"
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action: "" # e.g., "Page on-call DBA"
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- condition: ""
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action: ""
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log_retention: "" # e.g., "90 days hot, 1 year archive"
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# --- Patching & Maintenance ---
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patching:
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os_patching:
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frequency: "" # e.g., "Monthly, third Saturday"
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method: "" # e.g., "OS Management Service, rolling updates"
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downtime: "" # e.g., "Zero downtime (rolling)"
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database_patching:
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frequency: "" # e.g., "Quarterly RU"
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method: "" # e.g., "ADB-S auto-patching with maintenance window"
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downtime: "" # e.g., "< 2 min with auto-patching"
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application_patching:
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frequency: ""
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method: ""
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# --- Backup & Recovery ---
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backup:
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strategy:
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- component: "" # e.g., "ADB-S"
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method: "" # e.g., "Automatic daily backup to Object Storage"
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retention: "" # e.g., "60 days"
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rpo: "" # e.g., "< 1 hour (continuous archive log backup)"
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- component: ""
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method: ""
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retention: ""
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rpo: ""
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recovery_testing:
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frequency: "" # e.g., "Quarterly"
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last_test: ""
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next_test: ""
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# --- Incident Response ---
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incident_response:
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severity_levels:
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- level: "P1 — Critical"
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definition: "" # e.g., "Production down, data loss risk"
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response_time: "" # e.g., "15 minutes"
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escalation: "" # e.g., "On-call DBA → SA → Oracle Support"
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- level: "P2 — High"
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definition: ""
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response_time: ""
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escalation: ""
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- level: "P3 — Medium"
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definition: ""
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response_time: ""
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escalation: ""
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runbooks:
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- scenario: "" # e.g., "ADB-S failover"
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location: "" # e.g., "Confluence/wiki link"
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- scenario: ""
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location: ""
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# --- Capacity Management ---
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capacity:
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review_cadence: "" # e.g., "Monthly"
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scaling_triggers:
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- metric: "" # e.g., "CPU utilization"
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threshold: "" # e.g., "> 70% sustained for 1 hour"
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action: "" # e.g., "Auto-scale OCPUs (ADB-S) or add instance (OKE HPA)"
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growth_forecast: "" # e.g., "15% annual data growth, 10% compute growth"
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# --- Security Operations ---
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security_ops:
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vulnerability_scanning: "" # e.g., "Cloud Guard + quarterly pen test"
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access_review_cadence: "" # e.g., "Quarterly IAM review"
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key_rotation: "" # e.g., "Annual for Vault master keys"
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compliance_audit_schedule: "" # e.g., "Annual SOC2 Type II"
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# --- Cost Management ---
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cost_management:
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budget_alerts:
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- threshold: "" # e.g., "80% of monthly budget"
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action: "" # e.g., "Email to finance + architect"
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optimization_cadence: "" # e.g., "Monthly review of unused resources"
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reserved_capacity_review: "" # e.g., "Annual review of reserved vs. PAYG"
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