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- config/calibration.json: temperatura e limiar de abstenção por candidato e dispositivo, ajustados só na partição de calibração. - config/frozen.json: hashes de configuração, calibração, partições, adaptadores, contrato e ambientes; libera a partição de teste. - Q6: lote de produção = 1; tarefa 65 não se aplica neste ciclo (D4). Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
1128 lines
1.3 MiB
1128 lines
1.3 MiB
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