Implemented a tooltip on the SR to display the Internal SR

src/services/fusion/sr-details.js

@@ -0,0 +1,27 @@
+function createFusionSrDetails({ fetchJson }) {
+  async function requestInternalServiceRequest(message) {
+    const debugRequests = [];
+    try {
+      const id = String(message.srId ?? "");
+      if (!/^\d+$/.test(id)) throw new Error("A numeric SrId is required.");
+      const fields = "Title,SrNumber,SrId,OpportunityName_c,QueueManagers_c,StatusCd,resourceMembers;ServiceRequest_SRToInternalSR_Tgt:ReportedHours_c,Title,OpportunityName_c,StatusCd,SrNumber,ServiceNew_c,AccountPartyName,LastUpdateDate,SvcHealth_c,AssigneePersonName,OpenDate,SrId";
+      const url = "https://comcipapic-oalprod.integration.ocp.oraclecloud.com/ic/builder/rt/SeaaS_SR_management/live;profile=PROD/services/auth/1.1/proxy/oalsetCRMRestAPI/uri/https/eeho.fa.us2.oraclecloud.com/crmRestApi/resources/latest/serviceRequests"
+        + `?fields=${encodeURIComponent(fields)}&onlyData=true&q=${encodeURIComponent(`SrId=${id}`)}`;
+      const result = await fetchJson(url, { method: "GET", credentials: "include",
+        headers: { Accept: "application/json", Authorization: "Session" }
+      }, "requestInternalServiceRequest", debugRequests);
+      if (!Array.isArray(result?.items)) throw new Error("Invalid SR details response.");
+      const items = result.items.flatMap(item => {
+        const children = item.ServiceRequest_SRToInternalSR_Tgt;
+        if (children == null) return [];
+        if (!Array.isArray(children) || children.some(child => !child || typeof child !== "object")) throw new Error("Invalid linked SR collection.");
+        return children;
+      });
+      return { ok: true, items, debugRequests };
+    } catch (error) {
+      error.debugRequests = debugRequests;
+      throw error;
+    }
+  }
+  return { requestInternalServiceRequest };
+}