Implemented the Create Internal Service Request functionality

tests/crmSrPopover.test.cjs

@@ -3,6 +3,87 @@ const { test } = require("node:test");
 const { loadApplication } = require("./support/application.cjs");
 const flush = () => new Promise(resolve => setImmediate(resolve));
 
+test("internal SR form validates Save, maps parent data, prevents duplicate posts and preserves failures", async () => {
+  const h = setup();
+  h.app.currentUser.getUserId = () => "current@example.invalid";
+  h.app.opportunitiesTableState.opportunitiesTableState.items = [
+    { OptyNumber: "OTHER", Name: "Other opportunity", CustomerAccount: { PrimaryAddress: { CountryCode: "US" } } },
+    { OptyNumber: "OP1", Name: "<Opportunity name>", OptyId: 456, CountryCode: "CA",
+      CustomerAccount: { PartyId: 789, Region_c_localizedValue: "LAD", CountryCode: "AR", PrimaryAddress: { CountryCode: "BR" } } }
+  ];
+  h.app.debugContentView.renderDebugPanel = () => {};
+  h.app.fusionCrmServiceRequests.requestCrmServiceRequest = async () => [{ SrId: "123", SrNumber: "SR123",
+    CustomerDeadline_c: "2026-05-14T00:00:00.000+0000", PrimaryPillarNew_c: "Tech_Cloud_Infrastructure", Title: "<Parent SR title>", OpportunityName_Id_c: { OptyNumber: "OP1" } }];
+  const calls = [];
+  h.app.platformContentMessages.sendRuntimeMessage = async message => {
+    calls.push(message);
+    return { ok: true, items: message.type.endsWith("requestLookupTypePlatform") ? [{ code: "OCI", name: "Oracle Cloud" }]
+      : message.type.endsWith("requestInternalSrServices") ? [{ Id: "45", RecordName: "Review", Description_c: "Architecture review" }] : [] };
+  };
+  await h.app.opportunityCrmServiceRequests.load("synthetic", 1);
+  const badge = h.app.opportunityCrmServiceRequests.createBadge("OP1");
+  h.modal.append(badge);
+  badge.listeners.pointerenter();
+  await flush();
+  const add = h.walk(h.panel()).find(el => el.title === "Create Internal Service Request");
+  assert.ok(add);
+  assert.equal(add.parent.children[2].title, "Copy SR number");
+  add.listeners.click({ preventDefault() {}, stopPropagation() {} });
+  await flush();
+  const nodes = h.walk(h.modal);
+  const context = nodes.find(el => el.className === "opportunities-extension-action-form-context");
+  assert.deepEqual(context.children.map(el => el.textContent), ["SR Number", "SR123", "Opportunity", "<Opportunity name>", "Title", "<Parent SR title>"]);
+  assert.equal(nodes.find(el => el.name === "customerDeadline").value, "14/05/2026");
+  assert.equal(nodes.find(el => el.name === "customerDeadline").readOnly, true);
+  assert.equal(nodes.find(el => el.name === "customerDeadline").required, false);
+  for (const name of ["title", "internalDeadline", "platform", "description", "services"]) {
+    const input = nodes.find(el => el.name === name);
+    assert.equal(input.required, true, name);
+    assert.equal(input.attributes["aria-required"], "true", name);
+    assert.match(input.parent.children[0].textContent, /\(required\)$/);
+  }
+  for (const name of ["platform", "services"]) {
+    const input = nodes.find(el => el.id === `internal-sr-${name}-search`);
+    assert.equal(input.required, true);
+    assert.equal(input.attributes["aria-required"], "true");
+  }
+  assert.equal(nodes.find(el => el.name === "internalDeadline").type, "date");
+  assert.equal(nodes.find(el => el.name === "platform").children[1].value, "OCI");
+  assert.equal(nodes.find(el => el.name === "services").children[1].attributes["data-description"], "Architecture review");
+  assert.equal(calls.at(-1).parentServiceId, "123");
+  assert.equal(calls.at(-1).emailAddress, "current@example.invalid");
+  const form = nodes.find(el => el.tag === "form");
+  assert.deepEqual(h.walk(form).filter(el => el.tag === "button").map(el => el.textContent), ["Save", "Cancel"]);
+  const submit = () => form.listeners.submit({ preventDefault() {} });
+  const before = calls.length;
+  await submit();
+  assert.equal(calls.length, before);
+  assert.equal(nodes.find(el => el.name === "title").attributes["aria-invalid"], "true");
+  for (const [name, value] of Object.entries({ title: "New internal SR", internalDeadline: "2026-05-01", platform: "OCI", description: "Detailed request", services: "45" })) nodes.find(el => el.name === name).value = value;
+  const posts = [], toasts = [];
+  h.app.opportunitiesLinks.showCopyConfirmation = (message, isError = false) => toasts.push({ message, isError });
+  h.app.platformContentMessages.sendRuntimeMessage = message => new Promise(resolve => posts.push({ message, resolve }));
+  const saving = submit();
+  await submit();
+  assert.equal(posts.length, 1);
+  assert.equal(posts[0].message.type, "opportunitiesExtension.requestPostInternalServiceRequest");
+  assert.equal(posts[0].message.emailAddress, "current@example.invalid");
+  assert.deepEqual(JSON.parse(JSON.stringify(posts[0].message.payload)), {
+    Title: "New internal SR", ServiceNew_Id_c: "45",
+    ProblemDescription: "Detailed request", CustomerDeadline_c: "2026-05-14", TechPlatformLookUp_c: "OCI",
+    ServiceRequest_Id_SRToInternalSR: "123", SvcQuestionsCollection_c: [], InternalDeadline_c: "2026-05-01"
+  });
+  posts[0].resolve({ ok: false, httpStatus: 403, error: "Synthetic save failure" });
+  await saving;
+  assert.equal(nodes.find(el => el.name === "title").value, "New internal SR");
+  assert.deepEqual(toasts, [{ message: "Synthetic save failure", isError: true }]);
+  const retry = submit();
+  posts[1].resolve({ ok: true, result: { SrNumber: "ISR1" } });
+  await retry;
+  assert.deepEqual(toasts.at(-1), { message: "Internal Service Request created successfully.", isError: false });
+  assert.ok(!h.walk(h.modal).includes(form));
+});
+
 test("internal SR uses Session without TokenRelay and reports unavailable iframe host", async () => {
   const h = setup();
   let renewals = 0;
@@ -146,7 +227,8 @@ test("SR tooltip loads nested details with copy/link and empty text, discarding
   assert.equal(calls[0].message.token, undefined);
   assert.equal(calls[0].message.srId, "NOT-THE-URL-ID");
   assert.ok(h.walk(h.panel()).some(node => node.textContent === "Loading SR details..."));
-  calls[0].resolve({ ok: true, items: [{ SrId: 99, SrNumber: "SR &child", Title: "<child>", ServiceNew_c: "Queue" }] });
+  calls[0].resolve({ ok: true, items: [{ SrId: 99, SrNumber: "SR &child", Title: "<child>", ServiceNew_c: "Queue",
+    LastUpdateDate: "2026-05-14T00:00:00.000+0000", OpenDate: "2026-04-01T23:30:00.000+0000" }] });
   calls[1].resolve({ ok: true, items: [] });
   await flush();
   const nodes = h.walk(h.panel());
@@ -155,6 +237,8 @@ test("SR tooltip loads nested details with copy/link and empty text, discarding
   assert.ok(link.href.endsWith("srNumber=SR%20%26child&srId=99"));
   assert.equal(link.parent.children[2].title, "Copy SR number");
   assert.ok(nodes.some(node => node.textContent.includes("Service Queue: Queue")));
+  assert.ok(nodes.some(node => node.textContent.includes("LastUpdateDate: 14/05/2026")));
+  assert.ok(nodes.some(node => node.textContent.includes("OpenDate: 01/04/2026")));
   assert.ok(nodes.some(node => node.textContent === "No further details."));
   h.app.crmSrPopover?.close();
   h.app.opportunityCrmServiceRequests.reset();