Implemented the customer service requests view
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18
README.md
18
README.md
@@ -32,12 +32,26 @@ Chromium service worker and Firefox background scripts. The build composes class
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factory modules from `scripts/sources.cjs` into one isolated IIFE per execution
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context. It serializes `src/content/styles/redwood.css` followed by the scoped
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`src/features/debug/styles.css`, `src/features/opportunities/styles.css` and
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`src/features/install-base/styles.css` at
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`src/features/install-base/styles.css` and `src/features/service-requests/styles.css` at
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build time. There is no
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runtime module loader, browser-side eval, ES-module requirement or new dependency.
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## Tests and Maintenance
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The Service Requests action sits immediately after Installed Base below Customer.
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Its dialog opens with skeleton rows and lists open SRs for the selected customer.
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The background first calls `requestAccountSummary` with ACCP-TS, then uses its
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`id` (not `registryId`) in the GET `requestCustomerServiceRequest` URL. The SR
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credential is `uiaasHeader.value` from `SPA-ORANGE`, sent verbatim in
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`custsr-auth`, without a Bearer prefix, regardless of `uiaasHeader.label`.
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Pages of 40 are consolidated using `totalResults`, `count`
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and `offset`. Concurrent clicks for the same customer share the in-flight query;
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results are not cached, and closed/replaced dialogs ignore late responses.
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The table maps Name/Registry ID from `customer`, Product Name from `component`,
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and formats status as a badge and dates using the existing date formatter.
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Debug contains a Service Requests category; credential headers are masked before
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delivery to content. This feature adds no permissions or authentication retries.
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The Installed Base action sits beside customer consumption below Customer. It
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opens a skeleton dialog, then calls `requestAccountSummary` with ACCP-TS and uses
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the returned `registryId` in `requestInstallBase`. The latter uses the SAIB-TS
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@@ -65,7 +79,7 @@ duration or error. Cache hits do not create HTTP entries. Product diagnostics
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mask authorization and sensitive response headers before messaging the source
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tab/frame; this change adds no timeout, retry or authentication behavior.
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Debug tabs group Authentication, Opportunities, Products, AI, Consumption and Installed Base
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Debug tabs group Authentication, Opportunities, Products, AI, Consumption, Installed Base and Service Requests
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requests; unknown request types appear under Other. Only categories with entries
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are shown. All preserves the complete timeline. Every tab sorts by request start
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time, retaining original request IDs and showing start times in collapsed rows.
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