84 lines
4.9 KiB
JavaScript
84 lines
4.9 KiB
JavaScript
function createFusionCrmServiceRequests({ isCurrentPeriodRequest,
|
|
logRequestStart, logRequestSuccess, logRequestFailure, readResponseBodyForDebug, maskToken, environment }) {
|
|
const { fetch } = environment;
|
|
const url = "https://eeho.fa.us2.oraclecloud.com/crmRestApi/searchResources/latest/custom-actions/queries";
|
|
async function requestSRSearchResources(token) {
|
|
const searchUrl = `${url}?applications=461e5791-9f15-4cd1-b5cd-19e8480cbce4&entity=CRMServiceRequest&language=en&limit=-1&onlyData=true`;
|
|
const headers = { Accept: "application/json", Authorization: `Bearer ${token}` };
|
|
const entry = logRequestStart({ name: "requestSRSearchResources", method: "GET", url: searchUrl, headers });
|
|
try {
|
|
const response = await fetch(searchUrl, { method: "GET", credentials: "include", headers });
|
|
logRequestSuccess(entry, response, await readResponseBodyForDebug(response));
|
|
if (response.status !== 200) throw new Error(`requestSRSearchResources failed with status ${response.status}.`);
|
|
const data = await response.json();
|
|
const number = data?.items?.[0]?.savedSearchNumber;
|
|
if (!Array.isArray(data?.items) || typeof number !== "string" || !number.trim()) {
|
|
throw new Error("requestSRSearchResources did not return savedSearchNumber in its first item.");
|
|
}
|
|
return number.trim();
|
|
} catch (error) { logRequestFailure(entry, error.message); throw error; }
|
|
}
|
|
function createPayload(offset, savedSearchNumber) {
|
|
if (typeof savedSearchNumber !== "string" || !savedSearchNumber.trim()) throw new Error("Missing SR savedSearchNumber.");
|
|
return {
|
|
aggregationResults: false, applications: ["ORACLE-ISS-APP"], onlyData: true,
|
|
entity: "CRMServiceRequest", copiedFrom: `queries/${savedSearchNumber.trim()}`,
|
|
q: { op: "$and", criteria: [
|
|
{ op: "$in", attribute: "StatusCd", values: ["SVC_PENDING_DELIVERY"] },
|
|
{ op: "$eq", attribute: "RecordSet", value: "ORA_SVC_MY_SR_TEAM_SRS" }
|
|
] },
|
|
keywords: null,
|
|
fields: ["SrNumber", "OpportunityName_Id_c.OptyNumber", "ReportedHours_c", "CustomerDeadline_c", "PrimaryPillarNew_c", "_actions", "Title",
|
|
"Owner.PersonFirstName", "Owner.PersonLastName", "Owner.PrimaryEmail.EmailAddress", "DoNotCallFlag", "DoNotEmailFlag"],
|
|
sort: [{ attribute: "_score", direction: "descending" }], language: "en",
|
|
keywordsFields: ["SrNumber", "ServiceNew_Id_c.RecordName", "CustomerAccount", "OpportunityName_Id_c",
|
|
"OpportunityName_Id_c.OptyNumber", "Owner"], skipInValidFields: true, limit: 15, offset
|
|
};
|
|
}
|
|
async function requestCrmServiceRequest(token, version, isActive = () => isCurrentPeriodRequest(version), onProgress = () => {}) {
|
|
if (!isActive()) return null;
|
|
const savedSearchNumber = await requestSRSearchResources(token);
|
|
const items = [];
|
|
let offset = 0;
|
|
let attempt = 1;
|
|
while (isActive()) {
|
|
const payload = createPayload(offset, savedSearchNumber);
|
|
const headers = {
|
|
Accept: "application/json", "Content-Type": "application/json", Authorization: `Bearer ${token}`,
|
|
Origin: "https://eeho.fa.us2.oraclecloud.com", Preference: "transient"
|
|
};
|
|
const entry = logRequestStart({ name: "resquestCrmServiceRequest", method: "POST", url,
|
|
headers: { ...headers }, body: JSON.stringify(payload, null, 2), metadata: { offset, attempt } });
|
|
try {
|
|
const response = await fetch(url, {
|
|
method: "POST", credentials: "include", headers, body: JSON.stringify(payload)
|
|
});
|
|
logRequestSuccess(entry, response, await readResponseBodyForDebug(response));
|
|
if (response.status !== 200) throw new Error(`CRM service request query failed with status ${response.status}.`);
|
|
const data = await response.json();
|
|
if (!data || !Array.isArray(data.items) || typeof data.hasMore !== "boolean") {
|
|
throw new Error("CRM service request query returned an invalid response.");
|
|
}
|
|
if (!isActive()) return null;
|
|
const received = data.count === undefined ? data.items.length : Number(data.count);
|
|
const current = data.offset === undefined ? offset : Number(data.offset);
|
|
if (data.hasMore && (!data.items.length || !Number.isInteger(received) || received <= 0 || !Number.isInteger(current)
|
|
|| current !== offset || current + received <= offset)) {
|
|
throw new Error("CRM service request pagination did not advance.");
|
|
}
|
|
items.push(...data.items);
|
|
onProgress(items.length, Number.isFinite(data.totalResults) && data.totalResults >= items.length ? data.totalResults : null, items.slice());
|
|
if (!data.hasMore) return items;
|
|
offset = current + received;
|
|
attempt = 1;
|
|
} catch (error) {
|
|
logRequestFailure(entry, error.message || "CRM service request query failed.");
|
|
if (attempt === 5) throw error;
|
|
attempt += 1;
|
|
}
|
|
}
|
|
return null;
|
|
}
|
|
return { createPayload, requestCrmServiceRequest, requestSRSearchResources };
|
|
}
|