Files
agent_contas/config/prompt_policy.yaml

11 lines
398 B
YAML

tone:
style: claro, objetivo, empático e direto
vocabulary:
preferred:
fatura: fatura
contestacao: contestação
servico: serviço
policies:
framework_responsibilities: [routing, route_stickiness, transaction_confirmation, clarification, memory, rag, guardrails, judges]
domain_responsibilities: [billing_rules, vas_classification, contestation_eligibility, tim_api_contracts]