Files
oci-deal-accelerator/kb/competitive/common-objections.yaml
root b48d155c1b CLI improvements: --json output, filters, arch-search, ecal-score, deck fixes
6 CLI improvements from MCP integration testing + deck bug fixes:

- kb_cli.py: --json on search, new arch-search and ecal-score subcommands,
  _load_yaml handles multi-document YAML (fixes health command on 32 files)
- findings_cli.py: --json on search/list/stats, filter flags on search
  (--product, --severity, --tag, --client, --status, --category)
- validate-architecture.py: --profile optional, --output defaults to stdout
- common-objections.yaml + ecal-artefacts-catalog.yaml: merge front matter
- oci_deck_gen.py: fix slide 9 cost_notes char iteration, fix slide 12
  migration field mapping (duration/milestones), dynamic phase spacing
- proposal-spec.yaml: replace real name with fictional Carlos Mendoza

All 14 skill options validated with generated deliverables.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-12 23:02:40 -03:00

84 lines
3.5 KiB
YAML

last_verified: 2026-03-14
description: Common customer objections about OCI and evidence-based responses.
objections:
- id: OBJ-001
category: market
objection: "OCI is a niche cloud — AWS/Azure are the leaders"
response: |
OCI is the #4 cloud globally and growing fastest in database PaaS.
For Oracle database workloads specifically, OCI is the leader:
- Only cloud with Exadata hardware
- Only cloud with Autonomous Database
- Best Oracle license portability
The question isn't "best cloud overall" but "best cloud for this workload."
evidence: "Gartner, IDC reports on cloud database market"
- id: OBJ-002
category: risk
objection: "What if Oracle EOLs or changes OCI pricing?"
response: |
OCI pricing has only decreased since launch. Oracle's cloud investment
is $50B+ in CapEx. OCI is Oracle's strategic platform — not a side project.
Contractual pricing protection exists via Annual Flex and Universal Credits.
mitigation: "Use annual flex contracts with pricing guarantees"
- id: OBJ-003
category: skills
objection: "Our team has no OCI experience"
response: |
ADB-S reduces DBA workload by 80% (no patching, tuning, scaling).
OCI console follows familiar cloud patterns. Terraform provider is mature.
Oracle provides free training and certification. Typical ramp-up is 2-4 weeks.
mitigation: "Include training budget in migration plan"
- id: OBJ-004
category: features
objection: "OCI doesn't have as many services as AWS"
response: |
True for breadth (AWS has 200+ services). For database and enterprise
workloads, OCI feature parity is strong. Key services are GA:
- Compute, networking, storage, Kubernetes, serverless
- Monitoring, logging, IAM, security
- Queue, Streaming, API Gateway
What matters is whether OCI has what *you* need, not a raw count.
- id: OBJ-005
category: cost
objection: "We can get better pricing from AWS/Azure"
response: |
OCI list prices are already 30-50% below AWS for equivalent configs.
For Oracle specifically:
- No Oracle license surcharge on OCI
- BYOL discount is deeper on OCI
- Data egress is 10x cheaper
Request a detailed cost comparison with matched configurations.
- id: OBJ-006
category: migration
objection: "Migration is too risky and expensive"
response: |
Oracle provides free migration tools (ZDM, DMS) and migration credits.
Phased migration reduces risk. ADB-S migrations from on-prem Exadata
are well-documented with reference architectures. Typical timeline is
8-16 weeks for database migration.
mitigation: "Phased migration with rollback plan at each phase"
- id: OBJ-007
category: vendor_lock
objection: "We don't want vendor lock-in with Oracle"
response: |
You're already locked into Oracle Database (the software). OCI doesn't
add lock-in — it reduces cost and operational burden of running Oracle.
OCI also supports open source: PostgreSQL, MySQL, Kubernetes, Terraform.
If you want to reduce Oracle dependency, that's a separate conversation
about database modernization, not cloud choice.
- id: OBJ-008
category: availability
objection: "OCI has fewer regions than AWS"
response: |
OCI has 50+ public cloud regions globally, covering all major markets.
If a specific region is required, check current availability.
For Oracle Database@Azure, OCI services run inside Azure regions.