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51 lines
57 KiB
JSON
51 lines
57 KiB
JSON
{"id": "g0113-internet_problema_conexao-informal_abreviado-08-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.05633504032893835, "atendimento_humano": 0.1306534641838753, "internet_consumo": 0.19855358198108763, "suporte_sem_sinal": 0.17116469774125734, "seguranca_fraude": 0.07876491150510942, "internet_pacote_adicional": 0.19942930827924735, "suporte_configuracao": 0.029255561921931482, "sem_correspondencia": 0.13584343405855312}, "confidence": 0.19942930827924735, "input_tokens": 52, "latency_ms": 296.98672199998555}
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{"id": "g0116-internet_problema_conexao-emocional-00-D1", "gold": "internet_problema_conexao", "warmup": true, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.05377554270552738, "suporte_sem_sinal": 0.16270685928376116, "vas_consulta": 0.18677010262524232, "suporte_configuracao": 0.022245590470470932, "internet_consumo": 0.10010056476571762, "internet_pacote_adicional": 0.21976449062281797, "internet_problema_conexao": 0.11716343661940486, "sem_correspondencia": 0.13747341290705778}, "confidence": 0.21976449062281797, "input_tokens": 39, "latency_ms": 218.30845599998838}
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{"id": "g0009-conta_contestacao-erros_digitacao-10-D1", "gold": "conta_contestacao", "warmup": true, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.21456156319939448, "roaming_cobranca": 0.011460199629172104, "vas_cancelamento": 0.039515758168323166, "sem_correspondencia": 0.7344624790031102}, "confidence": 0.7344624790031102, "input_tokens": 48, "latency_ms": 139.960034000012}
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{"id": "g0319-oos_conversa-curto_neutro-7-10-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06995317915567881, "vas_contratacao": 0.017055688012905523, "beneficios_consulta": 0.05073873948379678, "sem_correspondencia": 0.8622523933476189}, "confidence": 0.8622523933476189, "input_tokens": 28, "latency_ms": 132.86746400001448}
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{"id": "g0157-fidelidade_pontos-regionalismo-05-D1", "gold": "fidelidade_pontos", "warmup": true, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006182048371160015, "recarga_saldo": 0.0023684002468227555, "fidelidade_resgate": 0.006201322092985999, "fidelidade_pontos": 0.7790936694175205, "cadastro_atualizacao": 0.021555847836830934, "bonus_nao_recebido": 0.0031898861782208494, "beneficios_consulta": 0.08688935408293859, "sem_correspondencia": 0.09451947177352042}, "confidence": 0.7790936694175205, "input_tokens": 45, "latency_ms": 216.35588300000563}
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{"id": "g0139-vas_consulta-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05440172251465182, "plano_consulta": 0.05732847824934748, "vas_contratacao": 0.02381843918325207, "sem_correspondencia": 0.8644513600527486}, "confidence": 0.8644513600527486, "input_tokens": 58, "latency_ms": 149.39831200001663}
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{"id": "g0322-oos_desabafo-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02044235177502912, "roaming_pacote": 0.010722789953361414, "internet_pacote_adicional": 0.19799515678731783, "reclamacao_atendimento": 0.23532193986818917, "internet_problema_conexao": 0.0655359926280975, "fidelidade_pontos": 0.0652637409614911, "seguranca_perda_roubo": 0.14368663781764596, "sem_correspondencia": 0.2610313902088679}, "confidence": 0.2610313902088679, "input_tokens": 25, "latency_ms": 212.8507250000098}
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{"id": "g0332-oos_ininteligivel-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 17, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0985475536018035, "suporte_sem_sinal": 0.1493035377021428, "internet_problema_conexao": 0.027244978989164052, "roaming_duvida": 0.010823309212379468, "atendimento_humano": 0.0432550041959236, "suporte_chip_esim": 0.010898428758473697, "internet_pacote_adicional": 0.23620146056527244, "vas_consulta": 0.08606386763432505, "conta_contestacao": 0.03885154723546504, "troca_numero": 0.002443805056895171, "conta_explicacao": 0.03277197416870067, "suporte_configuracao": 0.026404359798980443, "recarga_realizar": 0.005723843240393561, "plano_troca": 0.005520040062683792, "recarga_nao_creditada": 0.01578535295320109, "sem_correspondencia": 0.21016093682419562}, "confidence": 0.23620146056527244, "input_tokens": 27, "latency_ms": 405.79436899997745}
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{"id": "g0029-conta_debito_automatico_digital-informal_abreviado-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_consumo": 0.04119673431743734, "suporte_chip_esim": 0.014759667434231157, "conta_contestacao": 0.08782656619629675, "parceiros_ofertas": 0.02698718796023001, "negociacao_religacao": 0.006003897725195986, "conta_vencimento": 0.0044127810462390085, "plano_consulta": 0.019985642577310902, "conta_pagamento_confirmacao": 0.03230957734293849, "marketplace_compra": 0.02863095742737649, "conta_debito_automatico_digital": 0.3638484829390548, "seguranca_fraude": 0.17067407321940795, "roaming_pacote": 0.0023468376947219424, "conta_explicacao": 0.04241570520032882, "conta_segunda_via": 0.026595596614182596, "fidelidade_resgate": 0.008749234618433235, "sem_correspondencia": 0.12325705768661449}, "confidence": 0.3638484829390548, "input_tokens": 55, "latency_ms": 479.5991060000233}
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{"id": "g0191-parceiros_ofertas-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.03542839487267046, "marketplace_compra": 0.1902861712854996, "internet_consumo": 0.056502506605933644, "fidelidade_resgate": 0.03506691500318303, "suporte_sem_sinal": 0.08586947333380184, "beneficios_consulta": 0.26357699154721315, "conta_vencimento": 0.006798427107895985, "desconto_retencao": 0.05781410699805534, "roaming_pacote": 0.004591094042136942, "marketplace_pedido": 0.09467781172041843, "vas_contratacao": 0.012554034487700268, "sem_correspondencia": 0.15683407299549132}, "confidence": 0.26357699154721315, "input_tokens": 47, "latency_ms": 319.2586320000146}
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{"id": "g0062-recarga_realizar-indireto_multiplo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.0510625828017261, "vas_consulta": 0.11103500246924011, "fidelidade_resgate": 0.004777983540291525, "conta_vencimento": 0.00345495500523484, "fidelidade_pontos": 0.006833994178251532, "recarga_nao_creditada": 0.0031778462454556317, "vas_cancelamento": 0.5696877531617922, "recarga_realizar": 0.05222618473636323, "conta_debito_automatico_digital": 0.007844611471046207, "suporte_configuracao": 0.009524119572197596, "plano_consulta": 0.1225273150097304, "sem_correspondencia": 0.057847651808670665}, "confidence": 0.5696877531617922, "input_tokens": 45, "latency_ms": 324.05252199998813}
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{"id": "g0100-internet_pacote_adicional-erros_digitacao-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_resgate": 0.032272484078368906, "roaming_pacote": 0.004293713708655644, "internet_problema_conexao": 0.0965308321255007, "suporte_chip_esim": 0.008223798106834762, "atendimento_humano": 0.04357657943950831, "internet_consumo": 0.0974540112133743, "bonus_nao_recebido": 0.0295585504976135, "conta_vencimento": 0.003374392624538409, "reclamacao_atendimento": 0.042669612814975874, "internet_pacote_adicional": 0.44797566428786223, "seguranca_fraude": 0.07039949281513809, "sem_correspondencia": 0.12367086828762928}, "confidence": 0.44797566428786223, "input_tokens": 34, "latency_ms": 300.73206499997696}
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{"id": "g0078-plano_consulta-informal_abreviado-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.052223184916946545, "plano_consulta": 0.7092712156702695, "internet_consumo": 0.013402139273541863, "sem_correspondencia": 0.2251034601392421}, "confidence": 0.7092712156702695, "input_tokens": 42, "latency_ms": 148.00341699998398}
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{"id": "g0127-vas_contratacao-informal_abreviado-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"atendimento_humano": 0.07800281867341036, "marketplace_pedido": 0.03543879498098758, "internet_consumo": 0.10454502801558611, "roaming_duvida": 0.009612442086010736, "parceiros_ofertas": 0.057979148434741674, "vas_cancelamento": 0.003291658855732068, "conta_segunda_via": 0.02258249021272224, "cadastro_atualizacao": 0.033807635630041605, "beneficios_consulta": 0.044404603964786224, "vas_consulta": 0.2318674199065576, "vas_contratacao": 0.22551697707879265, "conta_debito_automatico_digital": 0.013890428601183828, "recarga_nao_creditada": 0.0028522652846162387, "negociacao_divida": 0.010517106491886398, "desconto_retencao": 0.005972472542168427, "sem_correspondencia": 0.11971870924077627}, "confidence": 0.2318674199065576, "input_tokens": 48, "latency_ms": 471.02516500001457}
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